FAQs
We’ve compiled answers to the most common questions we receive about our chimney and fireplace services to help you stay informed and safe. If you have a question that’s not answered here, feel free to contact us directly.

According to the National Fire Protection Association (NFPA), chimneys, fireplaces, and vents should be inspected at least once a year. Cleaning frequency depends on usage, but generally, if you burn wood regularly, your chimney should be cleaned annually to remove creosote buildup and prevent fire hazards.
Creosote is a highly flammable substance that forms when wood burns incompletely. It builds up inside your chimney over time. If not removed, creosote can ignite and cause a chimney fire, which can spread to your home. Regular cleaning significantly reduces this risk.
Signs your chimney may need cleaning include:
- A strong, smoky odor
- Poor fireplace draft or smoke backing up into the room
- Black, flaky soot around the fireplace
- Visible creosote buildup inside the flue
If you notice any of these, schedule a professional inspection.
Yes! We provide Level 1, 2, and 3 chimney inspections based on your needs. Level 1 is a basic annual check, while Level 2 is recommended after changes to the system or after a fire. Level 3 involves deeper investigation, usually when structural issues are suspected.
We service every type of fireplaces, including wood-burning, gas, and electric fireplace inserts, as well as modern gas fireplaces, wood stoves, and traditional fireplace systems.
Absolutely. We offer a full range of chimney repair services, including:
- Masonry repair and tuckpointing
- Chimney relining
- Crown and cap replacement
- Flashing repair
If your chimney is leaking, cracked, or leaning, call us for an assessment.
Yes, chimney waterproofing helps prevent moisture damage. Water is a chimney’s worst enemy—it can cause bricks to crack, mortar to erode, and mold to grow. Our breathable sealants keep water out while allowing the chimney to vent moisture safely.
We do! Whether you want to upgrade your old wood-burning fireplace to a modern gas insert or install a brand-new unit, we can guide you through selection, permitting, and installation.
Most standard cleanings and inspections take about 45 minutes to an hour. More complex jobs may take longer. We respect your time and always strive for efficiency without cutting corners.
Yes. Our technicians are certified by the Chimney Safety Institute of America (CSIA) and fully insured. We’re committed to providing professional, reliable service you can trust.
(952) 697-3280